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Year Notes 2023 — a Rapid Year in Review

This year started a little differently than previous years. We were forming a new multidisciplinary team called Rapid Improvement, with the aim to step into services and help them quickly unblock process transformation, as well as inject some innovation into…

  • Simon Millier
  • 19 December 2023
  • Digital Transformation

Online payments for council services made easier

Residents and businesses in Adur and Worthing can now pay for council services online using Apple Pay and Google Pay. Since 2019 we have been using the government’s GOV.UK Pay platform to accept online payments with credit and debit cards.…

  • Simon Millier
  • 6 November 2023
  • Digital Transformation

Using Low-Code to build No-Code: Customer Enquiry Forms

For the past 6+ years the Digital team at Adur & Worthing have been building services and applications to support residents and internal teams using a low-code development platform called Liberty Create from Netcall. We’ve previously experimented with how much other teams…

  • Simon Millier
  • 16 October 2023
  • Digital Transformation

5 Highlights from 5 Years of the Local Digital Declaration

July marked the​ fifth anniversary of the Local Digital Declaration, an agreement that affirms our collective ambition for local public services improvement in an age where technology continuously shapes the way we live and work. As an original co-publisher of the…

  • Simon Millier
  • 31 July 2023

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